pack: improve bug report template

.github/ISSUE_TEMPLATE/bug_report.md

@@ -16,13 +16,12 @@ Steps to reproduce the behavior:
 **Expected behavior**
 A clear and concise description of what you expected to happen.
 
-**Screenshots**
+**Device information (please complete the following information):**
-If applicable, add screenshots to help explain your problem.
+ - OS Name: [e.g. Windows, macOS, Linux...]
+ - OS Version: [e.g. 11, 10.14...]
 
-**Desktop (please complete the following information):**
+**Screenshots & Attachments**
- - OS: [e.g. iOS]
+If applicable, add screenshots to help explain your problem.
- - Browser [e.g. chrome, safari]
- - Version [e.g. 22]
 
 **Additional context**
 Add any other context about the problem here.